With over 1800 customer installations, iSupport is streamlining help desk operations for organizations of all sizes in all industries. The fully integrated feature set provides a collaborative method for managing incidents, knowledge, assets, and more.

iSupport is completely web-enabled, delivering all call centre and customer self-support features via either a web browser or a Lotus Notes client.

With iSupport, your customers can submit requests for service, participate in online discussions, browse knowledge bases, and view the status of their incidents.

Now your support organisation can provide customer support 24 hours a day, seven days a week by empowering your customers to solve their own problems online.

For a full list of features available in iSupport for Domino click the link below:

New in iSupport for Domino v2008