c.Support Service Desk iExtensions CRM Mobile Edge Empower CRM Survey IT Portfolio Manager Epiplex Process Capture Training Guides Brochures

Desktop Security & Standards

    Mitigate Enterprise Risk:
    Usage-based Desktop Security and Standards Enforcement


Viruses, personal software, and hacking tools: Where does it end? The nature of your distributed IT enterprise landscape can lend itself towards behaving like an untamed, dynamic system. Left unchecked, entropy can prevail and its parts can degrade to chaos within days. You do your best to enact security policies that will stabilize your desktops and create an environment with low downtime and high end-user satisfaction. At the same time, you must heed new and ongoing business objectives. After all, that’s where the money is coming from and why your organization exists.

Unfortunately, crafting policies is only half the battle. Can you be sure the latest patch was installed on every machine in your enterprise? How can you guarantee that users are following these guidelines on a daily basis? No matter how hard you try to lock down machines, prohibit end user permission, and limit peripherals, things are still going to change!

Survey Desktop Security and Standards Enforcement gives you the power to effectively audit and manage IT security compliance on desktops throughout your enterprise from a single, central, web-based console. It leverages the power of Survey inventory and usage functionality with a simple, customizable wizard that notifies you when things change.

How do we do it?
Survey Policy Manager™ is the basis for our desktop security and standards enforcement solution. The tool leverages the information provided by Survey ITPM with a wizard-driven policy rules engine. Combined, the two provide the most flexible, powerful solutions for desktop security compliance. This added functionality helps you maximize the dynamic between IT organizations, and business goals and objectives.

Simply stated, Survey desktop security and standards enforcement reduces your IT workload and stress level by alerting you to non-patched software. Survey keeps you abreast of machines that deviate from your standard policies. Survey even helps you oversee machines that aren’t in your physical proximity.