Survey IT Portfolio Manager

The Survey™ Suite is a closely integrated group of products that look at technology from a human perspective, and at people from a technology perspective. In understanding how your IT assets are being used and their impact on your people’s productivity, the Survey Suite provides both IT and business managers with the tools to reduce software costs, increase asset utilisation, and mitigate enterprise risk through desktop security and standards enforcement.

Survey helps companies understand what they have and how it is being used. Using a specialized agent, Survey provides businesses with decision-making metrics that impact your people and your information technology. Go beyond data gathering and focus on optimizing your IT portfolio and business processes.

Survey provides the critical capabilities needed to reduce the risk of license non-compliance while reducing overall software and hardware expenditures. Survey has helped companies, such as Avis, Sirius Satellite Radio and The U.S. Army, understand what assets they have and how they’re being used.

With Survey your company will be able to:

Gain visibility into all end-user hardware and software computing assets
Leverage insight into how those assets can be best allocated
Reduce costs associated with maintenance, upgrades and renewals
Comply with software license agreements.

Survey automates the discovery, identification and inventory of all end-user hardware and software assets. Survey’s hardware discovery provides in-depth information about desktops, laptops, servers and printers including hardware configuration down to the CPU level. Survey provides comprehensive discovery of software including web-based and thin client applications. With these capabilities, Survey provides unprecedented visibility into end-user IT assets.

Survey’s usage tracking features allow monitoring of all applications regardless of whether they are installed, web-based or thin client. Survey tracks usage by monitoring actual interaction between the user and the asset, not open/close actions or active window times, which are often misleading. This level of detail and accuracy is crucial for making informed decisions about the allocation of expensive IT assets.

Survey provides an easy-to-use web-based interface, and can be deployed in days, providing rapid return on investment. Once deployed, Survey enables organizations to implement consistent, repeatable processes for identifying and mitigating enterprise risk throughout a distributed enterprise.

Survey features:

Auto-discovery — Discovers and inventories all end-user hardware and software assets
Actual usage tracking — Tracks actual user interaction with software and hardware
Robust reporting — Provides numerous standard reports, an easy-to-use report customization GUI, and robust scheduling and delivery options
Policy management — Enables auditing of desktop security and standard policies across the enterprise

Software License Management

Lowering Recurring Software Cost: Usage-based License Compliance Most organisations over-purchase software licenses because of concerns with compliance liability. Based on research from the Gartner Group, enterprises that don’t integrate usage with their inventory tools will over-buy licenses by 60%. Survey can provide IT managers with timely, accurate usage information to help them abide by license agreements and still reduce spending. How much money are you overspending on software with your existing discovery tool?

IT Asset Optimisation

Do More With Less: Usage-based Asset Optimization As a member of the IT management team, you are bombarded daily by an endless backlog of new projects, software maintenance, and network infrastructure improvements. Users are constantly requesting the latest PDA or software upgrade.

Desktop Security & Standards

Mitigate Enterprise Risk: Usage-based Desktop Security and Standards Enforcement Viruses, personal software, and hacking tools: Where does it end? The nature of your distributed IT enterprise landscape can lend itself towards behaving like an untamed, dynamic system. Left unchecked, entropy can prevail and its parts can degrade to chaos within days. You do your best to enact security policies that will stabilize your desktops and create an environment with low downtime and high end-user satisfaction. At the same time, you must heed new and ongoing business objectives. After all, that’s where the money is coming from and why your organization exists.

Survey Policy Manager

Desktop Security & Standards Enforcement Survey Policy Manager™ gives you the power to effectively audit your desktop security and standards policies on desktops throughout your enterprise. It combines Survey detailed inventory and actual asset usage functionality with a customizable rules-based wizard-driven interface, and simplified email notification to create a full-featured policy management solution.